Privacy Policy

Effective Date: January 8, 2025

Introduction

Welcome to GentleLuis (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gentleluis.com (the “Website”), or engage with us through any other means. By accessing the Website or providing us with your personal information, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information

  • IP address

  • Browser type and version

  • Operating system

  • Referral source

  • Website navigation and interaction data

1.3 Cookies and Tracking Technologies We use cookies, beacons, and similar technologies to analyze user behavior, improve website functionality, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for fishing gear and related products.

  • To improve our Website’s functionality and user experience.

  • To send promotional emails, newsletters, or other marketing communications (only if you have opted in).

  • To respond to inquiries or provide customer support.

  • To detect and prevent fraudulent transactions.

  • To comply with legal and regulatory requirements.

3. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your information with:

3.1 Service Providers

  • Payment processors

  • Shipping companies

  • Marketing service providers

3.2 Legal Obligations We may disclose your information when required by law or to protect our rights, property, or safety.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, no data transmission or storage can be guaranteed 100% secure. You share your information at your own risk.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your data.

  • Correct or update your personal information.

  • Request deletion of your data.

  • Restrict or object to data processing.

  • Withdraw consent for data processing activities.

To exercise these rights, please contact us at info@gentleluis.com.

7. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing your information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. The “Effective Date” at the top indicates the most recent update.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting GentleLuis. We value your privacy and are committed to protecting your personal information.